Last Updated: June 2026
At Dr. Nakhoda’s Skin Institute, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, contact us, book an appointment, or communicate with us through WhatsApp or other channels.
By accessing or using our website, you agree to the practices described in this Privacy Policy.
Information We Collect
We may collect personal information that you voluntarily provide when you contact us, request information, book an appointment, or use our services. This information may include:
- Full Name
- Email Address
- Phone Number
- Appointment Details
- Medical or Skin-Related Concerns
- Messages and Enquiries Submitted Through Forms
- Any Additional Information You Choose to Provide
In addition, certain technical information may be collected automatically when you visit our website, including:
- IP Address
- Browser Type and Version
- Device Information
- Operating System
- Pages Viewed
- Date and Time of Visits
- Referring Website Information
How We Use Your Information
The information we collect may be used to:
- Respond to your enquiries and requests
- Schedule and manage appointments
- Provide information regarding our dermatology and skincare services
- Improve the functionality and performance of our website
- Maintain internal records and administrative purposes
- Communicate important updates related to our services
- Comply with legal and regulatory obligations
We only collect information that is reasonably necessary to provide our services and operate our website effectively.
WhatsApp Communications
For your convenience, we may provide the option to contact us through WhatsApp.
When you communicate with us through WhatsApp, we may collect and store information that you voluntarily provide, including:
- Your Name
- Mobile Number
- Messages and Enquiries
- Appointment Requests
- Photographs or Images Shared for Consultation Purposes
- Medical or Treatment-Related Information Voluntarily Provided
- Documents or Other Information Sent Through WhatsApp
This information is used solely for responding to enquiries, providing customer support, scheduling appointments, and delivering information about our services.
Please note that WhatsApp is a third-party messaging service operated by Meta Platforms, Inc. Any information transmitted through WhatsApp is also subject to WhatsApp’s own Privacy Policy and Terms of Service. We encourage users to review WhatsApp’s privacy practices before sharing information through the platform.
While we take reasonable measures to protect the information we receive, we recommend that users avoid sharing highly sensitive personal, financial, or confidential information through WhatsApp unless necessary.
Cookies and Tracking Technologies
Our website may use cookies and similar technologies to improve user experience and analyze website traffic.
Cookies are small files stored on your device that help websites remember user preferences and improve functionality. You may choose to disable cookies through your browser settings; however, certain features of the website may not function properly as a result.
Data Security
We take reasonable technical and organizational measures to protect your personal information against unauthorized access, misuse, loss, disclosure, alteration, or destruction.
However, no method of internet transmission or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.
Disclosure of Information
We do not sell, rent, or trade your personal information to third parties.
We may disclose information only in the following circumstances:
- When required by law or governmental authorities
- To protect our legal rights and interests
- To prevent fraud, security threats, or unlawful activities
- To trusted service providers who assist in operating our website or services, subject to appropriate confidentiality obligations
Medical Disclaimer
Information submitted through our website or WhatsApp should not be considered a substitute for professional medical consultation.
Submitting information through our website does not establish a doctor-patient relationship. A formal doctor-patient relationship is established only after an in-person or approved professional consultation.
Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or policies of external websites.
We encourage users to review the privacy policies of any third-party websites they visit.
Data Retention
We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.
Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page along with the revised effective date.
We encourage visitors to review this Privacy Policy periodically to stay informed about how we protect personal information.
Contact Us
If you have any questions about this Privacy Policy or the way we handle personal information, please contact us:
Dr. Nakhoda’s Skin Institute
GPC-11, Rojhan Street, Block-5, Clifton, Karachi, Pakistan
Phone: +92-300-2105374
Phone: +92-321-3822113
By using this website and communicating with us through our website, contact forms, or WhatsApp, you acknowledge that you have read, understood, and agreed to this Privacy Policy.
